July 22, 2016
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6 min

To apply for this role please email here.


The senior account manager role takes on a high level of responsibility as primary client contact across multiple accounts. You will drive business on a day to day basis to grow accounts and over time look to increase your input into the strategic elements of the account along with the Managing Director.

This is a hands on role – your ability to manage projects effectively and profitably will aid you in delivery of a range of visual content with an emphasis on digital. You will be in charge of an efficient, effective delivery system that can be easily documented to follow.



  • Committed to owning the product by way of planning, managing, delivering and optimising projects and visual content programmes to the highest quality on time, on budget and to client delight.
  • To develop profitable and long term relationships with clients by understanding their businesses and needs.
  • Lead and motivate team to fulfil their potential and assume responsibility appropriate to their position.


Account Management

  • Manage infogr8’s key client needs day to day on mid-large projects focussing on a suite of assets, campaign cycles, development/installation/animation projects and content programmes.
  • Work with Account Director to define and communicate the client’s communication strategies to their internal teams and customers.
  • Contribute to raising the standards and value of the account management discipline by iteratively enriching the infogr8 client services manual.
  • Write/refine creative briefs and brief the infogr8 team and collaborators.
  • Critique and approve deliverables in terms of function, format and beauty throughout infogr8’s production process.
  • To manage finance on projects from scoping, resourcing, billing and managing invoices through the account cycle.
  • Identifying opportunities within organisations and utilising team efforts to cross-pollinate ideas/concepts.
  • Report on all key metrics and remain fluid in order to keep scheduling effective and minimise resource leakage.
  • Keeping in touch with clients and not allowing relationships to grow cold (post project).
  • Developing close working relationships with the team and respecting data and creative.


Business development

  • Nurture infogr8’s large & leading client base across key verticals including society, government, commerce, tech & travel.
  • Develop existing client accounts via content programmes and quarterly needs.
  • Build relationships on a face to face basis.
  • Identify opportunities within organisations and report to wider team efficiently.
  • Pitch content ideas consistently, prepare and deliver presentations, proposals. tenders.
  • Articulate case studies and able to demonstrate how they may relate to said organisations on the fly.
  • As an ambassador of infogr8 you will have the confidence, desire and passion to build on it’s reputation further by broadcasting infogr8’s cause via the media and communications community.


Personnel management

  • Make recommendations to Account Director on staffing and personal development.
  • Ensure team understanding of client personalities profiles.
  • Participate in interviewing high calibre new personnel.
  • Undertake line management responsibility, and be responsible for day to day client challenges.


You have:

  • A minimum of 5 year’s proven agency account management experience.
  • proven ability of growing accounts across leading industry with all of the systems to boot.
  • experience across variety of deliverables (you’re a digital native) whilst managing development projects with an understanding on tech frameworks, tools and considerations.
  • A top level understanding of content marketing, a proven record of executing visual campaigns for leading brands.
  • A top level understanding of data led visualization projects with a keen interest in its effective uses. A keen eye for creative design and journalistic detail.
  • Team player.  You are open minded with a gravitas that can justify rationale to steer your clients and colleagues into a learned excellence.
  • You’re a smooth operator with fantastic, succinct verbal and written skills. Systems & process Process driven.  You love to be challenged and your learning is never over.
  • You exude positivity, energy, judgement and a need to ‘ship’.


Qualifications required

  • Marketing or media related degree or equivalent experience & awareness.


This job description is not intended to cover everything that will be expected of you but rather to act as a guide and you may be required to get involved in other and reasonable ad hoc projects.

To apply for this role please email here.